FAQ of BFT Verpackungen
We will answer your most frequently asked questions in ten points.
1. Is there a minimum order value?
Yes, the minimum order value is 25.00 €.
2. What are the delivery times and costs?
You can find our prices for shipping parcels weighing up to 25 kilograms on our website here.
We usually prepare orders within one to two working days and then forward them to our shipping partners. For parcels sent by a forwarding agent, we try to calculate the most favorable price depending on the quantity and size of the order.
Please do not hesitate to contact us for an individual offer.
3. Do you have a catalog or a price list?
In our online store you will find all our prices with and without VAT, so that you can order conveniently at any time. Nevertheless, we also have a catalog with our products. Please do not hesitate to contact us about this.
4. How can I order?
Quite simply from your computer in our online store. It is accessible 7 days a week, 24 hours a day.
5. How can I receive a personalized quote?
Sometimes it is necessary to obtain a cost estimate, depending on the specific products and quantities required. In this case, please contact us and we will be happy to send you an individual cost estimate. We are available from Monday to Friday from 8:00 to 17:00.
6. Can I order samples?
Yes, of course! Just send us an e-mail and state the reference number of the product you require.
7. Can I have customized bags or pouches made to order?
Anything is possible here too. Our experts will be happy to define the product that perfectly matches your creativity.
8. I can't find the product I'm looking for. What can I do?
It may happen that certain products are not or no longer available on our site. In this case, we always try to offer you a similar alternative.
9. Who are we?
Since 2015, our company has specialized in packaging solutions for companies. We deal exclusively with B2B and do so wholeheartedly.
On our "Company History" page you can find out more about our history and our Google reviews should show you how serious we are and how important our customers are to us.
10. Can I get advice from an expert before I buy?
Yes, of course. Here are our contact details and we look forward to hearing from you:
Tel: +49 30 346 49 21 00
Email: info@bft-verpackungen.de